I’m having trouble with an IONNA dispenser.

Question 1

I’m having trouble with an IONNA dispenser.

Answer

Please use the feedback loop on the charger in question to let us know of any issue.

Question 2

Are the IONNA Rechargeries open to everyone?

Answer

Yes! Rechargeries will charge all EVs, including vehicles that do not come from our founding automaker brands. The more the merrier!

Question 3

What connectors will you find at a Rechargery?

Answer

Every rechargery will offer both CCS & NACS connectors. We also support the use of official adapters purchased from your vehicle brand.

Question 4

Can I make a reservation for a charger?

Answer

Not at launch, but working on it!

Question 5

Where can I find my local rechargery?

Answer

You can always check this website for the most up to date information on locations, including those that are 'coming soon'! You can also find us by searching for "IONNA" on Plugshare, Google Maps, Apple Maps ChargePoint, Shell, and more.

Question 6

I’m having trouble with an IONNA dispenser.

Answer

Please use the feedback loop on the charger in question to let us know of any issue.

Question 7

I have a general inquiry/question about IONNA

Answer

We love hearing from you! Please fill out the form here.